Pedro
Serrano Solar
General Manager and Customs Agent
Francisco
Serrano Morgan
Customs Broker
Pedro
Serrano Morgan
Client Portfolio Manager
Ricardo
Retamal Pino
General Manager
Lucia
Errazu Orive
Administration and Finance Manager
Alex
Arriagada Vidal
Operations Manager
Belus
Prajoux Araya
Commercial Manager
Ricardo
Diaz Leguer
Chief Operating Officer
Carolina
Gerbier Figueroa
Customer Service Manager
Mario
Lorca Pino
Technical Manager
Rosa
Vasquez Brito
Chief Accountant
Giovanna
Tolosa Rios
Billing Manager
Francisca
Peña Esnida
Certification Coordinator
Belzabeth
Martinez Torres
Collections Manager
Joanna
Pinto Menares
Commercial Assistant
Nicolle
Castilla Morales
Commercial Assistant
Marcos Albornoz
Branch Manager Antofagasta
Eliseo Tapia
Branch Manager Valparaíso
Julio Arevalo
Santiago Airport Branch Manager
Macarena Castro
San Antonio Branch Manager
Gonzalo Neira
Talcahuano Branch Manager
Angelina Rocco
Branch Manager Arica
Daniel Astudillo
Branch Manager Iquique
Luis Sanchez
Branch Manager Los Andes
To commercialize and provide customs agency services, representing our clients before the National Customs Service in accordance with the current legal regulations, adapting ourselves to the real needs of the importer and exporter.
To advise and assist our clients in a professional and personalized manner in the process of their foreign trade operations, providing an integral service of customs brokerage in a timely, effective and efficient manner, which allows us to be recognized nationally and internationally for the quality of our service.
To have competent personnel through training and performance evaluation.
Maintain clear and timely communication with customers and suppliers.
State-of-the-art technology in systems and cyber security.
Efficiency and effectiveness based on risks and opportunities.
Comply with all regulatory requirements of our Quality Management System.
To have reliable suppliers.
Strengthen our commitment to pioneering ISO certification.
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